CX Cricket Privacy Policy

01 Introduction

This Privacy Policy explains how cx cricket collects, uses, stores and protects the personal information of every person who registers an account or uses any service on the cx cricket platform. cx cricket is committed to handling your personal data responsibly, transparently and in line with applicable data protection standards.

By registering an account with cx cricket, you acknowledge that you have read this Privacy Policy and that you understand how your personal information will be used. If you do not agree with any part of this policy, you should not register an account or use the cx cricket platform.

02 Data We Collect

cx cricket collects personal data in two ways — information you provide directly when registering or using the platform, and information collected automatically when you interact with the cx cricket website or app.

Information you provide directly:

• Full name and date of birth
• Phone number and mobile wallet details (bKash, Nagad or Rocket)
• Account login credentials (username and password — stored in encrypted form)
• Identity verification documents when requested
• Communications you send to cx cricket support

Information collected automatically:

• Device type, operating system and browser version
• IP address and approximate location
• Pages visited, time spent on the platform and game activity
• Session duration and login timestamps
• Cookie and tracking data (see Section 6)

03 How We Use Your Data

cx cricket uses your personal data for specific, legitimate purposes only. We do not use your data for anything beyond what is described in this policy without first obtaining your consent.

• Account management — to create, maintain and secure your cx cricket account.
• Payment processing — to process deposits and withdrawals through your chosen mobile wallet.
• Identity verification — to confirm your age and identity as required by our terms and applicable regulations.
• Fraud prevention — to detect and prevent fraudulent activity, money laundering and abuse of the platform.
• Customer support — to respond to your queries and resolve any issues with your account.
• Responsible gaming — to monitor gaming patterns and intervene where there are signs of problem gambling.
• Platform improvement — to understand how players use cx cricket and improve the overall experience.
• Promotions — to send you relevant offers and bonuses, where you have opted in to receive them.

04 Legal Basis for Processing

cx cricket processes your personal data on the following legal grounds:

• Contract performance — processing is necessary to provide the services you have signed up for on cx cricket.
• Legal obligation — cx cricket is required to collect and retain certain data to comply with financial regulations and anti-money laundering requirements.
• Legitimate interests — cx cricket has a legitimate interest in preventing fraud, securing the platform and improving its services.
• Consent — where cx cricket sends you marketing communications or uses non-essential cookies, this is done on the basis of your consent, which you can withdraw at any time.

05 Data Sharing

cx cricket does not sell, rent or trade your personal data. We share your information only in the following limited circumstances:

• Payment processors — bKash, Nagad and Rocket receive the minimum data necessary to process your transactions. These providers have their own privacy policies governing how they handle your information.
• Identity verification providers — where cx cricket uses a third-party service to verify your identity, only the data required for that verification is shared.
• Legal and regulatory authorities — cx cricket will disclose personal data to law enforcement or regulatory bodies where required to do so by applicable law.
• Business transfers — in the event of a merger, acquisition or sale of cx cricket's business, your data may be transferred to the new entity, subject to the same privacy protections described in this policy.

06 Cookies and Tracking

cx cricket uses cookies — small text files stored on your device — to make the platform work properly and to understand how it is being used. Here is a breakdown of the cookies cx cricket uses:

• Essential cookies — required for the platform to function. These keep you logged in and remember your session preferences. You cannot opt out of essential cookies without affecting your ability to use cx cricket.
• Analytics cookies — help cx cricket understand which pages are visited most, how long players spend on the platform and where technical issues occur. This data is aggregated and anonymised.
• Preference cookies — remember your settings such as language and display preferences so you don't have to set them every time you visit.

cx cricket does not use third-party advertising cookies or allow external ad networks to track you through the platform. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect platform functionality.

07 Data Security

cx cricket takes the security of your personal data seriously. The platform uses industry-standard security measures to protect your information from unauthorised access, disclosure, alteration or destruction.

• All data in transit is protected by SSL/TLS encryption.
• Passwords are stored using one-way hashing — cx cricket staff cannot see your password.
• Access to personal data within cx cricket is restricted to staff who need it to perform their role.
• Regular security audits and penetration testing are carried out on the platform.
• Suspicious login attempts trigger automatic account protection measures.

08 Data Retention

cx cricket retains your personal data for as long as your account is active. After account closure, cx cricket retains certain data for a period required by applicable financial regulations — typically five years. This is to comply with anti-money laundering obligations and to resolve any disputes that may arise after closure.

Data that is no longer required is securely deleted or anonymised. You can request early deletion of your data by contacting cx cricket support, though cx cricket may be unable to delete data that it is legally required to retain.

09 Your Rights

As a cx cricket player, you have the following rights over your personal data. To exercise any of these rights, contact the cx cricket support team.

10 Children's Privacy

cx cricket is strictly an adult platform. No person under the age of 18 is permitted to register an account or use any cx cricket service. cx cricket does not knowingly collect personal data from anyone under 18. If cx cricket becomes aware that a minor has registered an account, that account will be closed immediately and any associated data deleted.

If you believe a minor has registered on cx cricket, please contact the support team immediately so the account can be investigated and closed.

11 Changes to This Policy

cx cricket may update this Privacy Policy from time to time to reflect changes in the platform, applicable law or industry best practice. When material changes are made, cx cricket will notify players via a notice on the platform or by message to the phone number registered on the account.

The date at the top of this page shows when the policy was last updated. Continued use of cx cricket after any update constitutes acceptance of the revised policy. If you do not agree with the changes, you should stop using cx cricket and request account closure.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights or have a concern about how cx cricket handles your personal information, please get in touch with the support team. cx cricket is committed to responding to all privacy-related queries promptly and clearly.

For questions about responsible gaming or account self-exclusion, visit the Responsible Gaming page. For full platform rules, see the Terms and Conditions.